AGBs

General Terms and Conditions (GTC) of Zoo Restaurants GmbH, the legal operator of the injoi ordering system.

1. General

All deliveries and services of Zoo Restaurants GmbH and the associated online orders as well as other online services are subject to these General Terms and Conditions (GTC). Deviating and/or supplementary agreements require the express consent of the management of Zoo Restaurants GmbH as well as the written form; this also applies to a waiver of the written form requirement.

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2. injoi order system

The injoi ordering system allows you to place orders and make payments at Zoo Caffè & Ristorante of Zoo Restaurants GmbH. You hereby authorize injoi to forward your orders, personnel data and corresponding identification information to the Zoo Restaurants GmbH.

3. Use of the ordering system

You certify that you are a person with legal capacity who is capable of entering into a binding contract.

In particular, you confirm the following:

You will use the Order System only as described in these Terms and Conditions.

You will not permit any third party to use your account or use any third party's account

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You will comply with all laws when using the Ordering System.

You do not interfere with the proper operation of the network

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You will not attempt to damage the ordering system

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You will provide us with such proof of identity as we deem appropriate

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You will not use the Ordering System with an incompatible or unauthorized device

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In addition, Zoo Restaurants GmbH and injoi reserves the right to terminate the Service and use of the Ordering System if you fail to comply with all of the above obligations.

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Accessing and/or using the Ordering System may incur data and connection charges from your wireless service provider or other fees.

injoi does not guarantee that the ordering system will work on every hardware or device. In addition, the service or software may experience problems and delays caused by the use of the Internet and electronic communications.

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In particular, injoi cannot be held liable if you do not have a compatible mobile device or if you are using the wrong version of the software.

4. Order

You are responsible for your placed order. Orders placed by you are binding as soon as they are confirmed by injoi respectively Zoo Restaurants GmbH. No refund or correction of the order can be made through the software. It is solely up to the Zoo Restaurants GmbH to decide whether to accept changes to a placed order.

5. Delivery

Zoo Restaurants GmbH will, as far as possible, agreed or specified delivery times on time. Further claims of the buyer - especially on delivery - as well as on the risks and side effects possibly caused by the product, are excluded

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6. Payment

You agree to pay in full for all products you order from Zoo Restaurants GmbH and authorize injoi to charge you for the products or services you order through the payment method you provide (including any taxes). You are responsible for timely and full payment of all charges and for providing a valid payment method (e.g., credit card) by which you will pay all charges incurred for Zoo Restaurants GmbH's products. If the payment method is not accepted by the payment processor, injoi and the Zoo Restaurants GmbH will not be obligated to accept the order.

7. Right of withdrawal

For orders paid and made online, there is no right of withdrawal.

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8. Deficiencies

Claims due to scope of delivery, material defects, wrong deliveries and quantity discrepancies are to be asserted as far as they can be determined by reasonable examinations. In the case of justified complaints, Zoo Restaurants GmbH will correct the incorrect delivery free of charge and otherwise, subject to exclusion, will at its option exchange the products, take them back or grant the Buyer a price reduction.

9. Customer data

The Zoo Restaurants GmbH is entitled to collect, store and process the personal data of the customer required within the scope of the business relationship, this in consideration of the corresponding duty of care in dealing with sensitive customer data.

10. Final provisions

The invalidity of individual points of these General Terms and Conditions of Business (GTC) shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a new provision that comes as close as possible in its economic effect to the invalid provision. Place of performance and jurisdiction for contracts, including these General Terms and Conditions (GTC), is Lucerne, Switzerland.